National Farmers Union (NFU) - United Kingdom
National Farmers Union (NFU) - United Kingdom
NFU Mutual was established by a small group of farmers in 1910 to provide its members easy access to sound affordable insurance protection. The company widened its focus to the British countryside and currently insures two out of three farmers in the UK, writing both life and non-life products through 600 agents and 1,850 staff. Local boards and county insurance committees provide a network of customer councils which look after the interests of policyholders and provide regular feedback to the main board directors who themselves are drawn from local boards. This gives access to top management and board for any member that has a grievance or idea. NFU Mutual uses a network of experienced local farmers who operate as local assessors, particularly when dealing with specialist claims such as livestock and destroyed crop. Farmers have welcomed the involvement of fellow farmers and this one of the reasons why the company has one of the lowest operating costs in the UK market (ACME 2001, ICMIF 2000).
NFU Mutual was established by a small group of farmers in 1910 to provide its members easy access to sound affordable insurance protection. The company widened its focus to the British countryside and currently insures two out of three farmers in the UK, writing both life and non-life products through 600 agents and 1,850 staff. Local boards and county insurance committees provide a network of customer councils which look after the interests of policyholders and provide regular feedback to the main board directors who themselves are drawn from local boards. This gives access to top management and board for any member that has a grievance or idea. NFU Mutual uses a network of experienced local farmers who operate as local assessors, particularly when dealing with specialist claims such as livestock and destroyed crop. Farmers have welcomed the involvement of fellow farmers and this one of the reasons why the company has one of the lowest operating costs in the UK market (ACME 2001, ICMIF 2000).
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